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ICG Commerce - Leading Procurement Services Provider
 

ICG Commerce Completes Strong Third Quarter as Companies Increasingly Look to Procurement for Significant Cost Reductions

Procurement Services Provider Adds Ten New Customers and Expands Business with Numerous Existing Customers

PHILADELPHIA - Monday, November 11, 2002 - ICG Commerce, a leading Procurement Services Provider, today 
announced key business results for the quarter ended September 30, 2002. ICG Commerce added ten large companies to its 
customer base during the third quarter, including Abercrombie & Fitch, Airborne and Pechiney Rolled Products. As a result 
of ICG Commerce's ability to deliver measurable cost reductions for its customers, the company expanded its relationships 
with a number of existing customers as well, including MSA, Nordstrom, Novartis, Rinker Materials and The Andersons. 
While growing its customer base, ICG Commerce also continued to accelerate the usage of its purchase-to-pay platform 
among existing customers, made significant enhancements to its eSourcing technology and was recognized with several 
notable industry awards.

ICG Commerce attributes its ability to add leading companies to its customer portfolio to three factors: an increasing 
need among companies to reduce costs, a growing trend within corporations to view procurement as a successful lever 
in achieving savings and a unique track record of delivering results by supporting the entire procurement process with 
both sourcing and category expertise as well as technology.

Among its fully implemented customers, ICG Commerce reported that the volume of transactions handled through its 
purchase-to-pay platform, RealExchangeSM, increased 15 percent over the second quarter. The steady growth is 
attributed to the company's ability to overcome the two most common e-procurement implementation challenges - 
enabling suppliers to do business with customers electronically and driving buyers to use new suppliers and new order 
methods. ICG Commerce's comprehensive implementation approach quickly connects buyers and suppliers, ensures 
that suppliers are ready to meet buyers' operational and service requirements and prepares and motivates buyers to 
purchase from preferred suppliers through the exchange. 

As part of its goal to continue to bring customers the best combination of technology and expertise to support the entire 
procurement process, ICG Commerce enhanced its eSourcing platform, RealSourceSM, during the third quarter to 
include additional languages, RFI auto-scoring functionality and new capabilities, including QuickBid and multi-
parameter bidding. 

The company's leadership position was further validated this past quarter by its inclusion in Forbes prestigious "Best of 
The Web: B2B" special issue. ICG Commerce was selected as one of the top four companies in the highly competitive 
procurement category. This honor follows recognition earlier this year from Supply Chain e-Business as a Top 100 
solution provider and from Upside as one of its Hot 100 companies for 2002. 

"I am very pleased with the recent performance of the ICG Commerce team," said Ed West, chairman of ICG 
Commerce. "With a single-minded focus on delivering results for its customers, the company has been able to attract 
new customers, expand business with existing customers, enhance its solution offering and gain additional recognition 
in the market for its unique savings solutions. It is clear that procurement is rising to a new level of importance within 
the enterprise, and as a leading procurement service provider, ICG Commerce is well positioned to help companies 
address their cost reduction needs."


About ICG Commerce, Inc.
ICG Commerce (www.icgcommerce.com) is the leading Procurement Services Provider delivering total procurement 
cost savings through an unmatched combination of deep expertise and hosted technology. ICG Commerce provides a 
comprehensive range of solutions to help companies identify savings through sourcing, realize savings through 
implementation and transaction management and drive continuous improvements through category management. ICG 
Commerce Inc., a privately held company founded in 1992, is a member of Internet Capital Group's (Nasdaq: ICGE) 
network of partner companies and was recently named one of UPSIDE Magazine's Hot 100 companies for 2002 as well 
as a Supply Chain e-Business Top 100 solution provider.



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