Avaya and ICG Commerce's Procurement Outsourcing Relationship Named Finalist in Outsourcing Center's Prestigious 2005 Awards
Relationship Recognized as Model for Optimal Customer/Provider Collaboration Due to Its Overall Success with Regard to Cost Savings and Business Process Excellence
PHILADELPHIA - Monday, April 25, 2005 - ICG Commerce, a leading procurement services provider, today announced
that its relationship with global communications leader Avaya Inc. (NYSE: AV), has been named a finalist in the
Outsourcing Center's 2005 Outsourcing Excellence Awards. Sponsored in part by Everest Group and Forbes, the annual
awards program evaluates nominated buyer and service provider outsourcing relationships and publicly honors the seven
most outstanding in the world. This year's judging panel recognized the Avaya/ICG Commerce relationship as a finalist
based on its ongoing, dynamic interaction and overall relationship aspects.
The Avaya/ICG Commerce relationship focuses on driving efficiencies and cost savings across a majority of Avaya's
indirect buying categories. ICG Commerce provides a comprehensive infrastructure of technology, category experts
and process specialists to manage a broad spectrum of procurement processes including strategic sourcing, savings
implementation, purchase-to-pay transaction processing, and on-going category management. Through this expansive
approach, including the implementation and ongoing management of optimal supplier contracts, ICG Commerce and
Avaya drive meaningful and measurable savings on Avaya's purchased goods and services.
"We are very pleased to see that the Outsourcing Center has recognized the value being generated through the
Avaya/ICG Commerce outsourcing partnership," said Jason Gilroy, vice president of Procurement Outsourcing for ICG
Commerce. "This recognition is indicative of the experience that both companies' have in outsourcing procurement, the
operating environment, which ensures ongoing measurement and communication, and the companies' joint
commitment to success."
The winners of the Outsourcing Excellence Award will be honored at an "Oscars of Outsourcing" ceremony at the
Sourcing Interest Group's spring conference in May, as well as recognized in future issues of Forbes and Outsourcing
Journal. For more information about the awards program, please visit www.outsourcing-awards.com.
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About Avaya
Avaya Inc. (www.avaya.com) designs, builds and manages communications networks for more than 1 million
businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a
world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications
and services. Driving the convergence of voice and data communications with business applications — and
distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to
achieve superior business results.
About ICG Commerce, Inc.
ICG Commerce (www.icgcommerce.com) is a leading Procurement Services Provider
exclusively focused on helping companies buy more effectively and efficiently in order to reduce
costs significantly and continuously. The company offers an unmatched combination of process
and category expertise, market insights and benchmarks and a world-class operational Buying
Center to deliver Sourcing and Procurement Outsourcing Services. ICG Commerce Inc., a
privately held company founded in 1992, is a member of Internet Capital Group's (Nasdaq:
ICGE) network of partner companies. For four consecutive years, ICG Commerce has been as a
Forbes Best of the Web: B2B honoree, and the company also has had multiple executives
recognized in Supply & Demand Chain Executive magazine's annual "Pros to Know" listing.
Contacts:
Kristen Knouft
ICG Commerce
484-690-5159
kknouft@icgcommerce.com
Melissa Boehning
Ruder-Finn
312-329-3975
boehningm@ruderfinn.com
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