Avaya and ICG Commerce's Procurement Outsourcing Relationship Named Finalist in Outsourcing Center's Prestigious 2005 Awards

Relationship Recognized as Model for Optimal Customer/Provider Collaboration Due to Its Overall Success with Regard to Cost Savings and Business Process Excellence

PHILADELPHIA - Monday, April 25, 2005 - ICG Commerce, a leading procurement services provider, today announced 
that its relationship with global communications leader Avaya Inc. (NYSE: AV), has been named a finalist in the 
Outsourcing Center's 2005 Outsourcing Excellence Awards. Sponsored in part by Everest Group and Forbes, the annual 
awards program evaluates nominated buyer and service provider outsourcing relationships and publicly honors the seven 
most outstanding in the world. This year's judging panel recognized the Avaya/ICG Commerce relationship as a finalist 
based on its ongoing, dynamic interaction and overall relationship aspects.

The Avaya/ICG Commerce relationship focuses on driving efficiencies and cost savings across a majority of Avaya's 
indirect buying categories. ICG Commerce provides a comprehensive infrastructure of technology, category experts 
and process specialists to manage a broad spectrum of procurement processes including strategic sourcing, savings 
implementation, purchase-to-pay transaction processing, and on-going category management. Through this expansive 
approach, including the implementation and ongoing management of optimal supplier contracts, ICG Commerce and 
Avaya drive meaningful and measurable savings on Avaya's purchased goods and services.

"We are very pleased to see that the Outsourcing Center has recognized the value being generated through the 
Avaya/ICG Commerce outsourcing partnership," said Jason Gilroy, vice president of Procurement Outsourcing for ICG 
Commerce. "This recognition is indicative of the experience that both companies' have in outsourcing procurement, the 
operating environment, which ensures ongoing measurement and communication, and the companies' joint 
commitment to success."

The winners of the Outsourcing Excellence Award will be honored at an "Oscars of Outsourcing" ceremony at the 
Sourcing Interest Group's spring conference in May, as well as recognized in future issues of Forbes and Outsourcing 
Journal. For more information about the awards program, please visit www.outsourcing-awards.com.

About Avaya

Avaya Inc. (www.avaya.com) designs, builds and manages communications networks for more than 1 million 
businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a 
world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications 
and services. Driving the convergence of voice and data communications with business applications — and 
distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to 
achieve superior business results.

About ICG Commerce, Inc.
 
ICG Commerce is the leading procurement outsourcing specialist delivering comprehensive source-to-pay 
services. Results-driven leaders access ICG Commerce’s experienced resources and market intelligence to 
better manage procurement and logistics spend, gaining significant savings and enhanced visibility and control. 

ICG Commerce is a privately held company founded in 1992 and a member of Internet Capital Group's 
(Nasdaq: ICGE) network of partner companies.  The company has earned recognition from Forbes, Fortune, 
The International Association of Outsourcing Professionals (IAOP) and leading industry analysts for its 
leadership in procurement outsourcing. For more information: www.icgcommerce.com