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ICG Commerce Announces Engagement with Whirlpool Corporation

PHILADELPHIA - Monday, February 09, 2009 - ICG Commerce, a leading procurement outsourcing specialist, 
has signed a multi-year agreement with Whirlpool Corporation, the world’s leading manufacturer of home 
appliances. The contract engages ICG Commerce to help drive cost reductions by aggressively attacking $1 
billion of indirect expenditures across the U.S. with services that include sourcing, category management 
and transaction processing. 
 
Recognizing the opportunity to increase savings across indirect spend, Whirlpool engaged ICG Commerce to 
help drive greater efficiencies within the Marketing, IT/Telecom, MRO, and Professional Services and Travel 
expenditures. The partnership allows Whirlpool to accelerate savings opportunities by gaining fast access to 
ICG Commerce’s deep category and global expertise, market intelligence and buying center infrastructure.
 
“While Whirlpool was already tightly managing direct and key indirect expenditures, we recognized the value 
of bringing in ICG Commerce to quickly expand our spend management efforts,” said Michelle Dilley, General 
Manager of Global Indirect Goods and Services Sourcing. “Leveraging its market insight and experience, ICG 
Commerce has structured a solution that will enable us to achieve sizable realized savings across a broader 
range of spend in the first year of our program.” 

“With a mandate to improve business results, we looked to procurement spend as an area in which we can achieve 
a measurable impact,” said John Miller, Senior Vice President of Global Sourcing. “We sought ICG Commerce as 
the best partner to accomplish our goal based on its proven success to deliver real savings through its 
outsourced procurement platform.”

This engagement comes alongside a number of other recent contract wins and expansions for ICG Commerce, 
including leaders in the oil and gas, pharmaceutical and technology industries.

“The current economy has prompted more and more companies to look for savings opportunities to drive margin 
improvement and ultimately realize earnings growth,” said Carl Guarino, Chief Executive Officer of ICG 
Commerce. “Whirlpool was quick to identify procurement spend as a meaningful target, and we are proud to 
provide the support that will enable this company to achieve cost reductions and focus on its strategic goals.”

About Whirlpool

Whirlpool Corporation is the world's leading manufacturer and marketer of major home appliances, with annual 
sales of approximately $19 billion, 73,000 employees, and 69 manufacturing and technology research centers 
around the world. The company markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Consul, 
Bauknecht and other major brand names to consumers in nearly every country around the world. Additional 
information about the company can be found at http://www.whirlpoolcorp.com.

About ICG Commerce, Inc.
 
ICG Commerce is the leading procurement outsourcing specialist delivering comprehensive source-to-pay 
services. Results-driven leaders access ICG Commerce’s experienced resources and market intelligence to 
better manage procurement and logistics spend, gaining significant savings and enhanced visibility and control. 

ICG Commerce is a privately held company founded in 1992 and a member of Internet Capital Group's 
(Nasdaq: ICGE) network of partner companies.  The company has earned recognition from Forbes, Fortune, 
The International Association of Outsourcing Professionals (IAOP) and leading industry analysts for its 
leadership in procurement outsourcing. For more information: www.icgcommerce.com


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