White Papers

Read about a variety of topics in expert-written reports to gain a better understanding and deeper knowledge of the benefits of comprehensive procurement services. To access our Resource Center content, you will be requested to provide your name and email address. To access analyst papers, you may be required to register.

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Procurement Outsourcing: The 10 Things Companies Really Want to Know (128 KB)
By Jason Gilroy, Vice President of Outsourcing, ICG Commerce

Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services.

Procurement Outsourcing: A Strategic Imperative

Best-in-class enterprises are shifting the Procurement Outsourcing paradigm from one that focuses on tactical, cost-cutting benefits to one driven by the strategic advances of utilizing with a third-party expert.

Procurement Outsourcing Handbook: Volume I: Framework for Assessment and Selection Success

This report provides procurement outsourcing assessment frameworks and tools to help enterprises assess internal procurement competencies and scope outsourcing requirements, along with assessing and selecting the best-fit provider. Key components include:

• Opportunity Analysis Decision Framework
• Build vs. Buy Cost and Value Comparison
• Strategy and Investment Prioritization Framework
• RFI Outline and Template

Enterprise executives should view this report as a playbook for effective assessment of outsourcing strategies and procurement service providers.

Procurement: A Strategic Lever for Bottom Line Improvement (94 KB)

Procurement: A Strategic Lever for Bottom Line Improvement examines how companies are successfully realizing benefits from their procurement initiatives and are viewing procurement as an integral part of their overall corporate strategy. They no longer perceive procurement as a cost center, but rather as a strategic lever for improving profits or funding new initiatives. Procurement opportunities are significant - translating directly, with no dilution, into measurable, hard dollar profit increases.

Reasons e-Procurement Projects Fail to Achieve Their ROI (and ways to overcome them) (97 KB)

Reasons e-Procurement Projects Fail to Achieve Their ROI uncovers the elusive steps that many companies miss when implementing e-Procurement. Establishing a successful e-Procurement solution that will drive a measurable and compelling return on investment requires a comprehensive, results-focused approach. Organizations that focus each phase of their project to drive savings and maximize return on investment are best prepared to successfully address the challenges of implementing e-Procurement and achieve measurable, bottom line benefits from their solution.

Procurement Services Provider: Full Service Procurement for Competitive Advantage (278 KB)

Procurement Services Provider: Full Service Procurement for Competitive Advantage introduces the Procurement Services Provider model and how it can help companies significantly reduce procurement costs for greater bottom line value. The paper published by the Aberdeen Group speaks about the value a PSP can bring to an organization and it showcases ICG Commerce as a pioneer for this new service offering.